Reputation Agency in Melbourne

Who We Help

Leaders, executives and Boards who need data-backed insights, real measurement, a practical plan and a steady hand. ASX-listed companies, private enterprises, government-owned corporations and member organisations across all sectors including finance, energy, infrastructure, health and professional services.

What we do

Link reputation to strategy, then execute with discipline:

• Corporate communications advisory
  Strategy, messaging, governance, channels, spokespeople and an operating rhythm that keeps everyone on script.
  Learn more: Corporate communications advisory

• PR agency services
  Thought leadership, media outreach, announcements and proactive issues management that align to business goals.
  Learn more: PR agency Melbourne

• Crisis communications
  Risk management plans, simulation testing, preparation, rapid response and recovery. We work with legal, HR, cyber and insurers.
  Learn more: Crisis communications agency Melbourne

• Digital reputation management
  Online influence campaigns, custom audience targeting, search results, reviews and owned content that builds trust online.
  Learn more: Digital reputation management Melbourne

• Stakeholder mapping and engagement
  Understand your relationship risks and opportunities, prioritise who matters and plan how to engage them to achieve meaningful outcomes.
  Learn more: Stakeholder mapping and engagement

• Research, data insights and analysis
  Evidence for smarter decisions. Qual and quant research, VIP interviews, online surveys, and AI-backed simulated audience testing to validate messages, positioning and brands.
  Learn more: Reputation research, data insights and analysis

Our approach

Discover. Desktop research and workshops, issues audit, audiences, messages and channels.
Decide. Strategy choices, responsibilities and approvals.
Deliver. 90-day plan with weekly actions and content.
Measure. Sentiment, share of voice, message pull-through & outcomes using our Reputation Value Index.

Add support where needed: Media training and public speaking

Frequently Asked Questions

What does a reputation agency do?
We link corporate strategy to how your organisation shows up with stakeholders, media and online. We work with you to benchmark your issues and opportunities, gather data-backed insights, and set the plan that builds your reputation value.

Do you work only in Melbourne?
We are based in Melbourne and work across Australia and New Zealand. Delivery is hybrid and on-site as appropriate.

How do you measure reputation impact?
With our Reputation Value Index, we benchmark your reputation against five strategic pillars, then use it to track and measurably build your reputation.

Can you work with our legal team and other agencies?
Yes. We coordinate with legal, HR, cyber and partner agencies. Clear roles, approvals and timelines are set at the start.

How quickly can you start?
For urgent issues we start immediately. For programs we often begin with a short audit and a 90-day plan.

How do fees work?
Project fees for strategy and set-ups, and 90-day sprints. Retainers for ongoing advisory, reputation management positioning, campaigns, and on-call crisis support. Scope and KPIs are agreed upfront.