Reputation Relationship Grid

How to map stakeholder reputation, relationships, trust, risks and opportunities

Stakeholder influence isn’t static — its power shifts with context, action and trust.

The Reputation Relationship Grid is our proprietary tool for plotting the strength and impact of your stakeholder relationships. It helps you see not just who matters, but how they matter — so you can prioritise your engagement with surgical precision and avoid wasting resources on low-return relationships.

With the Grid, you can:

  • Distinguish stakeholders whose relationship needs investment from those that may be holding risk

  • Spot relationships that are slipping or underperforming

  • Align your engagement strategy to where it will move the needle

So stop guessing what stakeholders think or just relying in insights from your media analysis tools, use our Grid to:

  • Identify which stakeholders have the greatest influence or risk

  • Measure the strength of existing stakeholder relationships

  • Prioritise where to invest engagement effort for the most impact

  • Detect early signs of relationship decline or emerging tension

  • Track how trust and influence shift over time

  • Inform board reporting, engagement plans and licence-to-operate strategy.

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Tailoring stakeholder measurement and mapping to get the insights you need to engage communities successfully

Every organisation needs a clear view of who their most important stakeholders are, what they expect, and how strong and healthy those relationships are. Our stakeholder heat mapping using our Reputation Relationship Grid gives you a structured way to assess influence, interest, trust, risk and opportunity. We not only provide tailored insights but give you a comprehensive score against the key relationship pillars.

This three-tier approach lets you choose the depth and level of engagement that best suits your organisation.

Tier 1: Workshop + Desktop Analysis

A focused assessment based on your internal knowledge and external evidence.

We run a workshop with your team, complete a detailed desktop review, and produce a heat map that shows:

  • Your most important stakeholders

  • Relationship health and trust

  • Key risks and opportunities

  • Priority engagement actions

Tier 2: Stakeholder Interviews

For deeper insight, we add confidential interviews with your highest-priority stakeholders.

This gives you a true read on trust, expectations and relationship health.

We identify perception gaps, refine the heat map, and strengthen your engagement plan.

Tier 3: Structured Consultation / Engagement Forum

For organisations seeking transparency and direct dialogue we facilitate structured consultation, forums, town halls or roundtables.

This builds shared understanding across stakeholders and produces an integrated insight base.

The outcome is a strategic engagement blueprint backed by evidence, trust diagnostics and collective insights.