About

The Reputation Agency is a reputation and stakeholder strategy firm that builds trust and grows enterprise value

We created The Reputation Agency because we saw a gap: communication agencies that see reputation as perception management only are not meeting modern risk or unearthing opportunities to create lasting enterprise value.

We’re dedicated to ensuring every need you have - whether its communication strategy, PR, media training, stakeholder engagement or online marketing - builds long-term reputation faith, trust and value.

We back our insights and advice with proprietary tools and frameworks that deliver measurable results.

Leadership Team

The Reputation Agency team includes senior strategists with decades of experience in corporate affairs advisory, marketing, advocacy and policy, as well as sector and subject matter expertise across multiple sectors and issues.

The team also includes industry-leading specialist services providers who can deliver the unique requirements your organisation has at scale across research, marketing, and digital communications, strategy and advertising.

The Reputation Agency Manifesto

Case Studies

Client Testimonial

Scott Thompson has worked with CS Energy since 2020, providing media training, executive coaching and strategic communications advice across a range of complex and high-profile matters. During this time, he worked closely with the Corporate Affairs team, CEO, Executive Leadership Team and Board, including the Chairman.

Scott has a strong ability to translate complex and sensitive issues into clear, confident messages that stand up under pressure. He played a central role in preparing our CEO and Chairman for major media engagements, helping them sharpen their messages, anticipate difficult questions and feel properly equipped for high-stakes situations.

Beyond media preparation, Scott provided valuable strategic advice on broader issues, helping us think through how different scenarios might unfold and how best to respond. He also supported proactive opportunities, encouraging longer-term thinking about positioning once immediate issues were resolved.

Scott also engaged directly with the Board, presenting on key matters and contributing to discussions to ensure the corporate affairs perspective informed decision-making. His professionalism, judgement and strategic thinking have been a real asset.
— Rebecca Kelly, Head of Corporate Affairs, CS Energy.

Brands we have worked with

Melbourne Park logo
Development Victoria logo
Murrumbidgee Irrigation logo
Western Health logo
Origin logo
Beforepay logo
Skybus logo
Australian Competition and Consumer Commission
CS Energy logo
Kinetic logo
Hume Bank logo
Goulburn Murray Water logo